Your portable storage and moving company in Kitchener-Waterloo

BigSteelBox makes moving and storage feel better! We offer secure portable storage solutions and container moving services. With more locations across Canada than any other mobile storage company, we can easily and affordably move you across town or across the country.

About our Kitchener Store

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4.6/5 Stars
Based on 89 Reviews

From our location just off Highway #401 in Ayr, ON, we're a moving and storage company that provides service within Kitchener - Waterloo, but we can also move you to a new city or province.

We provide portable storage container rentals and sales to the entire Kitchener - Waterloo area, including Cambridge. BigSteelBox is the only portable storage company in the area that has a Canadian call center, which allows us to provide and maintain the highest level of customer service. We also have a wide variety of new and used shipping containers for sale or rent.

Contact us today to see how we can make moving and storage feel better for you. Plus, you get AIR MILES® Reward Miles™ for the purchase or monthly rental payments of a moving and storage container!

Address

2564 Cedar Creek Rd
Ayr, ON N0B 1E0

Get Directions

Local Service Area

  • Ayr
  • Cambridge
  • Elmira
  • Guelph
  • Kitchener
  • New Hamburg
  • Petersburg
  • Plattsville
  • Puslinch
  • Stratford
  • Waterloo
  • Wesley

Expanded Service Area

  • Barrie
  • Burlington
  • Fergus
  • Muskoka
  • Oakville
  • St. George
Kitchener's Location Map

Kitchener's Location Map 2564 Cedar Creek Rd<br /> Ayr, ON N0B 1E0

Store Hours

REGULAR HOURS:
Monday - Friday: 8:00am - 5:00pm

HOLIDAY HOURS:
December 23 - January 2: Closed

Call Centre Hours

REGULAR HOURS:
Monday - Friday: 8:00am - 9:00pm
Saturday: 10:00am - 9:00pm
Sunday: Closed

HOLIDAY HOURS:
December 23-26: Closed
December 27-30: 10:00am - 8:00pm
December 31 - January 2: Closed

Choose the service we can help you with today:

Kitchener-Waterloo Store Manager - BigSteelBox

Mike Ward

Store Manager

“I enjoy living in Kitchener because of the great community atmosphere and access to a variety of activities.

My favourite part about working for BigSteelBox is being a part of a team that cares for our customers and aims to provide the best possible moving and storage services for them.”

“I enjoy living in Kitchener because of the great community atmosphere and access to a variety of activities.

My favourite part about working for BigSteelBox is being a part of a team that cares for our customers and aims to provide the best possible moving and storage services for them.”

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When dealing with the people at Big Steel Box they were always helpful and responded quickly to my requests. They were always on time. They dropped off the box for filling when they said they would, and it was shipped and dropped at my new place exactly when they said it would be there. I would not hesitate to use them again.

Suzzy Q

5 months ago

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I was very pleased using BigSteelBox for my recent move. The box was very clean, easy to stack my boxes and the team, professional, provided excellent support from beginning to the end of the rental. I would certainly recommend using their services for your needs.

Rudy R

6 months ago

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Big Steel Box Review by Rick Gerhart The move was from Kitchener Ontario to Ladymith B.C. on Victoria Island. The final bill was $10,250 which includes last minute help required in Ladysmith to finalize the delivery. All the administration, employees and subcontractors of BSB were pretty nice and polite to interact with. The big question is how did the move go? Well not as expected. The BSB arrived in Kitchener & was picked up two weeks later as expected. The unit was clean and in good condition inside and out with only a few signs of previous use. Things only started to go south in BC. The container arrived early at the depo just 5 klm from our new residence in Ladysmith, but due to a lift break down at the depo, the delivery of the container was delayed, management at the depo offered to cover a motel stay until the problem was rectified, my wife and I didn’t feel that was necessary, but would appreciate a little compensation at the end. One problem leading to another we camped out in an empty house for about a week. Finally after long weekends and statutory holidays the container arrived but not for long! More bad news… the container could not be unloaded because the driver felt the ground was not level enough for a safe delivery and it could not be left on the side of the road as we did not have a permit. Attempt #2 took a weekend and couple days more… we hired a crew to deliver, unload and return the container all in about 4 hours. This crew had a small more maneuverable truck and stated they could have left the container first time around. Well maybe, we will never know! All the drivers we met where subcontractors and not employees of BSB so playing the safety card is always a good bet. Would I do it again? Do I have anything worth $10,250 or should I have spent another $2000 and had it moved? or would that brought surprises of its own? Some how selling everything and starting clean sounds pretty appealing. Did we receive any compensation because of the broken lift truck? Not yet! Would I use Big Steel Box again? YES

R Gerhart

3 months ago

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