BigSteelBox is defined by our purpose and values.
At BigSteelBox, our purpose and values define us as an organization and guide the relationships we strive to have with our customers. We aim to make you feel better about moving and storage by reducing your efforts, owning your problems and caring more than you expect.
Caring for people beyond their expectations – one relationship at a time.
It may seem unusual for a moving and storage company to focus on caring and relationships, but for those who know us, it should make perfect sense. We believe if we care more about our employees, our customers, our partners, and our communities, we will have a positive impact on people’s lives. This belief gives our business and our efforts greater meaning.
We Love Our Family
We care for each other. We celebrate each other’s successes and when someone is struggling we lend a hand. We push each other to be the best we can be and we’re quick to forgive. Simply stated, we love one another. This is the heart of BigSteelBox and we will fight to protect it.
We Genuinely Care for People
Our customers are real people with busy lives. By listening to them and understanding their needs we strive to deliver the right solution. We are fair, we are kind, and we look for opportunities to show compassion.
We are Passionately Driven to be Better
We love what we do and are passionate about using our strengths to advance all aspects of our business. We recognize areas for improvement, make necessary adjustments, and learn by measuring the outcomes. We’re not tied to our own ideas and we embrace decisions made for the greater good.
We are People of Character
Our business is built on a foundation of trust. We honour our commitments, communicate with transparency, and never compromise our integrity.
We are Here to do Good
We are blessed. We are grateful for what we have and feel a responsibility to leverage our resources to help where we can.
We Have Fun
Having fun is part of who we are and laughter comes naturally to us. It bubbles to the surface in our interactions with each other and those we do business with. It helps us learn, fosters creativity and strengthens our relationships.
Since starting as a family owned business in 1999, BigSteelBox has maintained its service-related values even as we expanded across Canada. While the company has been built on a simple model, we recognize that the marketplace is always changing and that we need to consistently deliver quality products and innovative services to be successful.
Today we have more locations across Canada than any mobile storage company. In addition to local moving, long distance moving, and portable storage services, our product offering quickly expanded by providing shipping containers modifications and renting & selling container offices.
BigSteelBox in the Community
Supporting local charities, organizations, and events in the cities we serve is very important to us.
One of our company’s core values is, “We are Here to do Good: We are blessed. We are grateful for what we have and feel a responsibility to leverage our resources to help where we can.”
We pride ourselves on living our values, so our staff are always looking for ways to give back to their community, whether it’s an opportunity to provide free or discounted moving and storage services to a good cause, or just volunteering their time to give back in a meaningful way.