When you need it delivered yesterday, call us today.

Update: Thank you for reaching out here, however we have not noticed any missed calls. My daughter who was the holder of the box has called Big Steel Box a few times to talk to someone and has received refunds to her card, which is appreciated. Thank you for attempting to make right what happened. After paying 3 years of storage at your facility (Michael McCallum) how can you deliver the wrong storage container, take almost 3 hours to find and deliver the correct one….and not a sorry, my mistake, nothing…not the last you have heard from us…

I really wish I would have gone with another option as this company was nothing but an issue pretty much from the start.

Zero stars if it was possible. Terrible experience—no call to deliver the box; it was parked diagonally across my driveway so we couldn’t use the driveway at all; we paid for a lock & it wasn’t left for us. Driver dropped the box on delivery smashing most of my cookware, cups & Christmas ornaments. He apologized and took pictures to notify the company. Apparently he didn’t. A manager responded to my call, said he would get back to me and never heard from him again. A Manager called to address my concerns, said he’d get back to me and one day later no advance call to arrange pickup. I called manager again and he said “what are you looking for here”. Ridiculous. Perhaps I’d like my stuff delivered on time and in tact. Do yourself a favour and steer clear. At the same time we purchased a container from Targetbox—they have been amazing to deal with!