Important Notice to BigSteelBox Customers

BigSteelBox is currently in the process of changing our main operations and financing system. This is the IT platform that manages all of our customer interactions, including quotes, orders, transport of Boxes, invoicing, etc.

If you’ve arrived at this page, you’ve most likely received a request from us to update your credit card information online. We can assure you that this is a legitimate request. 

For security reasons, BigSteelBox is unable to move the credit card information for our existing customers from our current system to the new system without the customers consent. For this reason, we have created a secure webpage that is connected to our new system which is operated by Moneris, one of Canada’s leading secure payment systems.

Updating your credit card information on this secure page with your corresponding customer ID ensures continuity of your service while guaranteeing that your Credit Card information stays completely secure. 

We realize you may have been skeptical of the original email request, which is why we have published this page on our site. We also encourage you to call us at 1-800-373-1187 if you have any questions or concerns about entering your credit card information on the secure page.

For your convenience, the original email we sent you contained a dynamic link that would pre-populate your customer ID, name, email and telephone number onto the secure page where the credit card update should be made. 

We apologize for the inconvenience or concern this request may have caused you. Thank you for your cooperation, and for your continued business.